Customer Service Team Lead - Print Operations Job at Flex-Staff, Greenville, WI

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  • Flex-Staff
  • Greenville, WI

Job Description

Job Description

Job Description

Customer Service Team Lead – Print Operations, Appleton, $55K/year-$65Kyear, based on experience

Job Title: Customer Service Team Lead

Pay Rate: $55K/year-$65Kyear, based on experience

Hours: Full Time, 7:30am-4pm, Monday through Friday

Length: Direct Hire

Location: Greenville, WI (on-site)

Job ID: 204687

About the Role: 

You will lead a team, oversee print production from start to finish, and manage all project aspects like timelines, budgets, and vendor relationships. 

***This is NOT a graphic design position

Benefits: 

  • Health, Dental, Vision insurance
  • 401(K) with a company match, Paid Holidays, Paid time off
  • Company sponsored disability and life insurance

What You’ll Do: 

  • Handle key assigned accounts and related projects including taking and entering in orders, write up tickets for the jobs and work 
  • Provide customer service to accounts via email and over the phone seeing all orders/projects through from start to finish
  • Create estimates new jobs 
  • Provide any order changes to pre-press or designers
  • Complete purchase orders 
  • Coordinate with sales team on assigned customers’ needs, provide customer feedback to the group

Requirements: 

  • Must have Printing industry knowledge
  • 1+ year experience as a Team Lead, Account Manager or Project Coordinator
  • Knowledge about offset printing, flexographic printing, digital printing, foil stamping, large format, mailing, packaging
  • Experience in graphics finishing a big plus
  • Tech savvy overall, specifically working with Word, Excel, Outlook and Adobe Suite (InDesign and Illustrator are preferred)
  • Critical thinking skills and excellent written and verbal communication skills are needed

If you are interested, apply online at or send your resume to cpownell@flexstaff.com.  

Already worked for Flex-Staff? Call our office at 920-731-8082 and let's TALK!!

Make sure to send your family and friends our way - we love referrals!

Flex-Staff is an Equal Opportunity Employer, which includes providing equal opportunity for protected veterans and individuals with disabilities.

#Office

PandoLogic. Keywords: Customer Service Supervisor, Location: Greenville, WI - 54942 , PL: 601725941

Job Tags

Full time, Work at office, Monday to Friday, Flexible hours,

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