Job Description

Operations Manager

Overall management of the operation and administration of group or market with bottom-line profit accountability.

Position Responsibilities and Duties:

• Able to perform all essential Operations Manager responsibilities
• Can communicate and implement a bold vision for the future. Able to communicate how projects and efforts fit into the big picture.

Leadership & Alignment

• Leads a culture and demonstrates a will to win for the group and the organization
• Ensures projects and teams are properly staffed and have the resources needed
• Assists Division Leadership with administration of business, as required, and preparation of the Division Business Plan
• Communicates the strategic vision of the division to employees and motivates them to execute the vision in a best-in-class manner
• Two-to-three-year project/market strategy and vision in partnership with Division Manager, while maintaining an enterprise mindset
• Understand GC strategy and be responsible for project/market divisional P&L.

Strategic Talent Planning

• Recruits, trains, mentors and oversees supervision of qualified construction personnel
• Supports team leadership and conducts employee performance evaluations
• Stimulates constructive thinking, emotion, and action in teams to yield peak performance
• Assist the Division Manager with laying out succession for the next three-to-six years and support executive recruitment for key self-perform roles.

Best-in-Class Execution

• Monitors and manages the profit of the operation group, conducting project reviews, establishing fee targets and seeking fee enhancement opportunities, and analyzing market metrics
• Leads project planning while ensuring cost control is set up and maintained in accordance with company standards
• Conduct key performance indicator check-ins regularly, ensuring adherence to company policies, safety and quality standards
• Continuously seek to improve processes, systems and environments for teams, while ensuring project practices that avoid or mitigate claims and conflict
• Supports and provides resources and direction in seeing through any project claims
• Ensures project profitability, positive cash flow, and accurate cost reporting
• Understand legal and risk implications related to associated sectors spanning ten-years.

Market Development & Diversification

• Acts as a client interface, responding to needs or requests and ensuring satisfaction
• Establish, cultivate, and leverage strong relationships with valuable clients and subcontractors
• Effectively manage and build partnerships with subcontractors and support project teams with subcontractor compliance in scheduling, resources, scope, safety, quality, etc.
• Partners with Business Development to develop new or renewed client relationships
• Attends proposal presentations and assists in preparation of presentation materials
• Completes other responsibilities as assigned
• Ability to sell Swinerton

Minimum Skills or Experience Requirements:

• Engineering, Construction Management, Architectural degree or equivalent experience
• Field construction experience (10 years, including supervisory skills)
• Strong leadership skills, including negotiating, networking, partnering, delegating, facilitating, and strategizing, gaining buy-in
• Problem-solving ability and strong sense of urgency
• Organizational and extensive communication skills
• Drafting and computer skills
• Fundamental knowledge of contract law and project accounting
• Thorough understanding of all project management control systems (including scheduling, cost control, procurement, and estimating)
• Financial & Business Acumen
• Preparation & Presentation

Summary of Benefits:

This role is eligible for the following benefits: medical, dental, vision, 401(k) with company matching, Employee Stock Ownership Program (ESOP), individual stock ownership, paid vacation, paid sick leave, paid holidays, bereavement leave, employee assistance program, pre-tax flexible spending accounts, basic term life insurance and AD&D, business travel accident insurance, short and long term disability, financial wellness coaching, educational assistance, Care.com membership, ClassPass fitness membership, and DashPass delivery membership. Voluntary benefits include additional term life insurance, long term care insurance, critical illness and accidental injury insurance, pet insurance, legal plan, identity theft protection, and other voluntary benefit options.

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