Job Description

Director Of Clubs And Restaurants

Levy is seeking a Director of Clubs and Restaurants to lead premium dining operations at the United Center, home of the Chicago Bulls and Blackhawks. This role oversees a team of managers responsible for high-end restaurants & clubs.

You'll drive excellence in service, team leadership, and operational performance across all premium spaces.

Key Responsibilities:

• Lead, mentor, and manage a team of front-of-house managers across premium venues
• Ensure high standards in guest experience, service delivery, and cleanliness
• Collaborate with culinary and event teams on menu planning and execution
• Manage labor, inventory, and financial performance across outlets
• Build relationships with our partners, sponsors, and VIP guests
• Oversee training, scheduling, and team development for restaurant and club staff
• Handle escalated guest concerns and support service recovery efforts
• Work on improving the guest experience year over year
• Keep the manager(s) in compliance with Levy and UC standards of operations
• Control COGS and Labor spend
• Develop a unified program that spans over all outlets
• Keep bar offerings up to date with current trends
• Elevate the program through thoughtful and controlled systems and objectives
• Work with UC on activations for clubs
• Maintain the presentation of all Restaurant & Club outlets in menu formats, website information, and other items pertaining to Restaurants & Clubs
• Run the program and be able to discuss the financials from the department

Qualifications:

• 5+ years in hospitality leadership, ideally in restaurant or premium venues
• Experience managing other managers in a multi-unit or large-scale setting
• Strong financial, operational, and people management skills
• Passion for hospitality, food, and delivering memorable experiences

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Levy maintains a drug-free workplace.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

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