EDI Consultant Job at VDart Inc, Bolingbrook, IL

RTUxZDNHdjdpUGwvNnU4U21VTFo1cmh1Ync9PQ==
  • VDart Inc
  • Bolingbrook, IL

Job Description

Title: EDI Consultant

Location: Bolingbrook, IL

Duration: Contract

Key Responsibilities of an EDI Consultant
candidate with hands-on EDI experience, which is essential for this position. Ideally, the individual will have a background in retail or manufacturing industries, with a solid understanding of EDI mapping and strong documentation skills.



The role may involve:

Reviewing and evaluating existing EDI processes to identify areas for improvement.

Exploring and supporting new EDI requirements as they arise.



Scope/Purpose:
Real-time monitoring, tracking, and resolution of all EDI errors in OpenText, with root-cause documentation and trend analysis.
Owns ticket queue in ServiceNow, performs root-cause analysis (RCA), updates and closes tickets. This support role will require email communication to both internal & external stakeholders around EDI related issues, primarily through ServiceNow platform. EDI



Performance Measures/Expectations:

Create issue resolution documentation (incident description, root cause, steps to resolve)

For new processes, If no documentation exists create initial draft and schedule review (build knowledgebase)

Complete all training and knowledge transfer within timelines with positive feedback

All ticket communication completed within 48-hour response SLA; All ticket resolution completed within ServiceNow SLA



Reporting & Trends

Weekly slide deck (close of business Friday): ticket counts, response/resolution times, top errors

Monthly deep dive on root causes and corrective actions

Job Tags

Contract work,

Similar Jobs

Medical Solutions LTC

Travel Nurse RN - Hospice Job at Medical Solutions LTC

 ...Description Medical Solutions LTC is seeking a travel nurse RN Hospice for a travel nursing job in...  ...industry, connecting nurses and allied health clinicians with hospitals and healthcare...  ...find a great place to work and a career home. Weve received Best Places to Work... 

Takeda Pharmaceuticals

Associate Director, Clinical PV & Medical Quality, CPMQ Global Regions Job at Takeda Pharmaceuticals

 ...Job Title Job Description Objectives: Provides oversight from a clinical research and pharmacovigilance perspective of regulated post-authorization activities in the commercial business units and affiliates. Contributes to and implements the engagement strategy... 

AlaBev

Wine Field Sales Representative Job at AlaBev

 ...Alabev Wine Sales Representative: Our company is looking for a sales representative to be responsible for generating leads and meeting...  ...will work closely with the Wine, Spirits and Specialty Beer Brands manager to accomplish all sales goals. MUST HAVE WINE KNOWLEDGE... 

PwC

International Tax Services - Senior Manager Job at PwC

 ...Specialty/Competency: International Tax Services Industry/Sector: Not Applicable Time...  ...need to lead and deliver value at this level include but are not limited to: Craft...  ...does not intend to hire experienced or entry level job seekers who will need, now or... 

BorgWarner Inc.

RPA Developer Job at BorgWarner Inc.

RPA robotic process automationdeveloper designs and maintains software robots, or bots, to help streamline business operations and automate business practices. Responsible for identifying organizational challenges and determining what business processes can benefit from...