IT Support Analyst Job at Belcan, Cincinnati, OH

RjU5WDBHcjRqdkorNk80UWwwUGI0cnRxWmc9PQ==
  • Belcan
  • Cincinnati, OH

Job Description

Job Title: IT Support Analyst

Location: Cincinnati, OH 45249

Start Date: Right Away

Job Type: Contract to Hire

Pay Rate: $19.00-$20.00/hr

Schedule: Eligible for Remote

Keywords: #HelpdeskSupportJobs #ITjobs

JOB RESPONSIBILITIES
  • Respond to customer technology questions and issues across multiple channels, including phone, e-mail and tickets remotely. Committed to being responsive to our customers and providing a friendly ear.
  • Support governance, regulatory and compliance needs by following documented policies and procedures.
  • Provide continuous feedback into processes for improvement.
  • Ask educated questions and listen to customers to determine root cause of issues, and then resolve them.
  • Constantly grow and expand your knowledge and skills.
  • Proactively identify, document, and mitigate risk for company and our customers.
REQUIRED QUALIFICATIONS
  • A high school diploma or equivalent with 1+ years of relevant experience OR Bachelor's Degree in lieu of experience.
  • Experience with Microsoft Windows Desktop and Server, Microsoft 365 and Mac OS.
  • Desire and motivation to learn more technology, including Remote Monitoring and Management software (ConnectWise Automate, Zendesk, etc.), conferencing tools (Zoom, Teams, etc.), Remote Desktop, Active Directory, Tablets/Phone/Desktop setup, antivirus tools, internet and LAN troubleshooting (DNS, DHCP, etc.), and general troubleshooting of common desktop/network peripherals.
  • Ability to work independently as well as part of a remotely managed and operated team in a fast-paced environment.
  • Highly motivated self-starter with a drive for continuous improvement, and strong attention to detail.
  • Team player who possesses a desire and ability to work in a customer-oriented technology environment.
  • Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence.

Belcan is a leading provider of qualified personnel to many of the worlds most respected enterprises. We offer excellent opportunities for contract, temporary, temp-to-hire, and direct assignments. We are the employer of choice for thousands worldwide.

EOE/F/M/Disability/Veterans

#J-18808-Ljbffr

Job Tags

Contract work, Temporary work, Immediate start, Remote work, Worldwide,

Similar Jobs

Mclane Company, Inc.

CDL A Delivery Truck Driver Job at Mclane Company, Inc.

Take your CDL-A career further! Our drivers work hard to move, supply, and provide for America's favorite brands. Being reliable and dedicated...  ...on experience. McLane in Columbus, OH offers some of the best delivery methods in the industry and our drivers enjoy a 4-day work... 

Club Med

Supply Chain Specialist Job at Club Med

Job Description Who is Club Med? Club Med, founded in 1950, is the pioneer of the all-inclusive concept, offering nearly 70 upscale sun and ski resorts in the most pristine locations all around the world, from North and South America to Europe and Asia. Club Med operates...

Memco

packaging operator Job at Memco

 ...Job Title: Entry level Package operator Location: South Houston Position Type: Full...  ...and English a plus; Spanish only is ok ~ Handle working outside year roundEspecially the...  ...required ~ Palletize material ~ Plant clean-up ~ Connect/disconnect railcars ~ No... 

Performance Foodservice

Meat Cutter Apprentice - Warehouse Job at Performance Foodservice

 ...respect Position Purpose: Portion cut, slice and package meats/seafood to specific sizes and weights according to work order specifications...  ...maintain the efficient flow of product through the production process. Functions as a team member within the department and... 

Blue Signal Search

Food Buyer Job at Blue Signal Search

Job Description Our client is a growing food manufacturing company seeking an experienced Food Buyer to manage raw material and ingredient procurement. This role is responsible for supplier management, cost control, inventory optimization, and ensuring uninterrupted...