Medical Receptionist Job at Community Health Program Inc, Pittsfield, MA

RjVwZjAybjFoL1I5NytzWG5rdmE1Yjl0YXc9PQ==
  • Community Health Program Inc
  • Pittsfield, MA

Job Description

Job Description

Job Description


ABOUT THE ORGANIZATION

Community Health Programs is a network of health centers and caring professionals that provide outstanding primary and preventive care for patients of all ages. What's truly unique to CHP is our broad spectrum of support services that extend beyond medical and dental issues to strengthen families and improve children's well-being. The region is a federally designated rural community and a Medically Underserved Population Area.

Community Health Programs embraces its role as a nonprofit health care provider and community partner. We are a leader in the communities we serve by providing high quality healthcare, dental services, wellness education and family support services. CHP outreach provides free health screenings, insurance enrollment assistance as well as information so people can learn how to take better care of themselves and their families.

Salary Range: $18.00 - $21.00 / hour The Medical Receptionist welcomes patients to the Health Center and checks all pre-exam requirements including patient information. This person collects co-payment and notifies the clinic that patients have arrived for their appointments. The Receptionist is responsible for the provider’s schedules and ensures that patients and providers are notified accordingly. This person will support CHP’s mission, vision, and values and will adhere to compliance protocols as well as CHP’s policies and procedures

POSITION REQUIREMENTS

Medical Receptionist Essential Duties and Responsibilities:

  • Welcome patients to the Health Center; ensure that all pre-exam information is up to date and accurate before appointments; collect co-payments; make sure that referrals are received.
  • Provide schedule support to providers.
  • Perform clerical duties as requested.
  • Provide information to patients/outside callers.
  • Record and deliver messages.
  • Answer, screen and route outside calls to the appropriate area or individual.
  • Conduct scheduling/reminder/re -scheduling phone calls to patients.

Competencies: To perform the job successfully, an individual should demonstrate the following competencies:

  • Ability to interact with others with tact and diplomacy; treat others with respect and consideration regardless of status or position; contribute to a positive team spirit; balance team and individual responsibilities; display highest degree of professionalism and ethics.
  • Respond appropriately to patient needs; manage difficult or emotional patient situations in a way that instills trust and respect; solicit feedback to improve performance.
  • Ability to manage multiple priorities; work well under pressure; complete tasks correctly and on time with limited supervision; step in when needed and cross train for additional site coverage; respond promptly to requests for service and assistance.
  • Ability to effectively present information in one-on-one or small group situations; respond well to questions; complete administrative duties accurately and timely.
  • Ability to calculate figures and amounts; solve practical problems; interpret a variety of instructions furnished in written, oral, diagram or schedule form.
  • Punctual and reliable; ability to maintain schedule commitments.

Essential Skills and Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • High School or Equivalent
  • Spanish speaking/bilingual is a plus.
  • Function in a busy office setting.
  • Manage difficult or emotional customer situations.
  • Respond to requests for service and assistance.
  • Support organization’s goals and values.
  • Flexible

Physical Requirements:

  • Click here to view the Administrative ADA requirements

FULL-TIME/PART-TIME Full-Time

POSITION Medical Receptionist

EXEMPT/NON-EXEMPT Non-Exempt

LOCATION MA, Pittsfield, CHP Berkshire Pediatrics

EOE STATEMENT

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

PIc031e5bd20d8-25405-38041369

Job Tags

Full time, Part time, Work at office, Flexible hours,

Similar Jobs

Infinity Staffing Professionals

Supply Chain Manager Job at Infinity Staffing Professionals

 ...support new product introductions (NPI), engineering changes, and production changes. Support customer on-time delivery (OTD) and fulfillment metrics through proactive planning and issue resolution. Job Roles: Business acumen--understands production needs and lean... 

Compose.ly

Copywriter Job at Compose.ly

 ...different brand voices. This role supports ongoing SEO retainer work and other marketing initiativeswriting and editing short-form website copy, landing pages, social content, and email campaigns. The ideal candidate thrives in a fast-paced, collaborative environment... 

Skill Corp

Contract Video Producer Job at Skill Corp

 ...vision directly shapes how millions experience groundbreaking visual content!** We're seeking a dynamic and experienced Contract Video Producer to join a world-renowned company at the forefront of technological and creative excellence. This is an unparalleled opportunity... 

EARLY AUTISM SERVICES LLC

Board Certified Behavior Analyst (BCBA) Job at EARLY AUTISM SERVICES LLC

 ...Job Description Job Description Are you a Board Certified Behavior Analyst (BCBA) ready to learn and grow with a company that is committed to high quality services that prioritizes child-centered, compassionate care? Early Autism Services (EAS) is currently seeking... 

Allen County Job and Family Services

Security Officer/Guard Job at Allen County Job and Family Services

 ...Are you interested in being part of our Security Team? Apply quickly and efficiently...  ...Employee referral bonus Security Officer/Guard Must have excellent customer...  ...Computer skills, access control experience, ability to walk distances We are driven...