Senior Marketing AI Enablement and Change Manager (San Francisco) Job at Okta, San Francisco, CA

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  • Okta
  • San Francisco, CA

Job Description

Overview

Okta is The World's Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We're building a world where Identity belongs to you.

The Opportunity

As the Senior Marketing AI Enablement and Change Manager you will be a critical member of the new Marketing AI Spoke team. This is a role for a passionate advocate who understands that successful technology adoption is a human challenge as much as a technical one. Your primary mission is to foster a culture of AI fluency across the marketing organization by building comprehensive training programs, developing a shared knowledge base, and celebrating success stories. You will be the first point of contact for marketers, empowering them to effectively use our new AI agents and workflows.

What You'll Do

  • Training & Development: Design and implement a comprehensive training program to educate marketing teams on new AI tools and workflows, from introductory workshops to advanced best practices.
  • Knowledge Management: Create and manage a centralized knowledge base of playbooks, templates, and documentation for all AI solutions.
  • Internal Communications: Design and execute internal communication plans to showcase AI success stories, share insights, and build momentum for new initiatives across all marketing functions.
  • User Support: Act as a first-line support contact for marketing teams, providing guidance and troubleshooting to ensure seamless and effective use of AI agents.

What You'll Bring

  • Experience: A proven background in corporate training, change management, or program management.
  • Communication: Excellent communication and interpersonal skills, with the ability to translate complex concepts into clear, digestible information for a non-technical audience.
  • Technical Aptitude: A passion for technology and a strong desire to help others learn and adopt new tools.
  • A Human + AI Mindset: A commitment to a collaborative model where AI augments human creativity and expertise.

Why You\'ll Love This Role

You\'ll be a key driver of a fundamental shift in how Okta\'s marketing team operates. Your work will have a direct and tangible impact on the entire organization, helping hundreds of marketers work more efficiently and effectively. You\'ll get to build a new function from the ground up and be at the forefront of a major business transformation.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy.

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Job Tags

Full time, Flexible hours, Shift work,

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