Location: 200 Connell Drive, Berkeley Heights, NJ, USA- Fully onsite (Mon ~ Friday: 9 AM ~ 6 PM)
Top Skills-
1. Korean (business proficiency) and English (business proficiency) speaking/reading/writing ability (preferred)
2. Excellent organizational and time management skills
3. Attention to detail and ability to maintain accurate records
4. Strong communication and interpersonal skills
Job summary:
We are seeking highly organized and detail-oriented Mobile Sample & User Trial Operation Manager to join our team. The ideal candidate will have experience in managing mobile sample collections, user trials, and ensuring compliance with regulatory requirements.
Key Responsibilities:
• Oversee the end-to-end process of mobile sample collection, storage, and transportation
• Develop and implement efficient workflows for mobile sample management
• Coordinate with internal teams, including research and development, quality assurance, and logistics
• Ensure compliance with relevant regulations, guidelines, and standard operating procedures (SOPs)
• Manage user trial operations, including but not limited to; participant recruitment, consent, and data collection
• Collaborate with cross-functional teams to design and execute user trials
• Monitor and analyze trial data to identify trends and areas for improvement
• Maintain accurate records and documentation for all mobile sample collections and user trials
• Provide regular updates to senior management on project progress and any issues that arise
• Recruit and manage overall user pool readily available for any upcoming projects and provide on-site training if necessary.
• Ensure UT devices are setup properly prior to the execution of the project, and/or update device setup document as required
• Create project status report periodically (weekly, Monthly, etc.) as well as final report when the project is finished
• Collect and analyze data from multiple sources, prepare spreadsheets, charts, graphs and tables of information and to plan and prioritize multiple work assignments
• Communicate with internal/external users in professional manner to maintain a good relationship with them to secure strong user pool for the User Trial Project
• Ability to handle multiple tasks simultaneously
• Ability to work in a fast paced environment with minimal supervision
• Team player
• Time-management skills
• Great interpersonal and communication skills
Qualifications:
• A bachelor's degree or higher in fields such as Management Information Systems, business administration, marketing with additional preference given to those holding professional training in data management, analysis, and user experience research
• 1-3 years experiences in the telecom industry
• Strong communication skill for demonstrations and conducting end-user training
• Korean (business proficiency) and English (business proficiency) speaking/reading/writing ability (preferred)
• Ability to perform root cause analysis, decision analysis and establish process mapping
• Demonstrate English language competency in both written and oral communication modes for both internal and external communications
• Working knowledge on Android, iOS and Windows platform
• Strong understanding of regulatory requirements and guidelines (e.g., GCP, GLP, GMP)
• Excellent organizational and time management skills
• Ability to work independently and as part of a team
• Strong communication and interpersonal skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with laboratory information management systems (LIMS) is a plus
• Attention to detail and ability to maintain accurate records
• Flexibility to work in a fast-paced environment and adapt to changing priorities
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