Staffing Operations Supervisor

Love Variety? Help us staff exciting events every day as a staffing operations supervisor!

Location: Hollywood Branch (must have reliable transportation)

Job Type: Full-Time, Exempt

Pay Range: $69,000 – $75,000 annually

Schedule: Monday to Friday | Weekends and after-hours as needed (rotated on-call coverage) Work Location: In-person

About The Party Staff, Inc.

Since 1989, The Party Staff, Inc. has set the standard in hospitality staffing, providing skilled service professionals to caterers, event planners, venues, and private clients across the West Coast. We specialize in high-volume recruiting and scheduling to meet the fast-paced demands of luxury events, corporate gatherings, and high-profile private functions. Our team plays a vital role behind the scenes, ensuring every event runs smoothly with the right staff in place.

About the Role

We’re looking for a Staffing Operations Supervisor to join our Hollywood branch. This position is perfect for someone who thrives in a dynamic, high-volume environment and enjoys being part of a team that brings exciting and glamorous events to life. Each day, we send out large numbers of staff to a wide variety of events—and the next day, it starts all over again with new clients, venues, and staffing needs. If you enjoy variety, thrive on movement, and want to help orchestrate something different every day, this could be the right role for you!

• Oversee daily scheduling and ensure timely, accurate fulfillment of all event orders
• Coordinate large staffing counts across multiple events, adjusting quickly to last-minute changes and priorities
• Match the right talent to each event by clearly communicating staffing needs to internal teams
• Confirm event staff and ensure they have all necessary event details and instructions
• Accurately input and review client orders (event specs, bill rates, documentation, etc.)
• Respond to a high volume of calls and emails with professionalism and urgency
• Participate in a rotated on-call schedule that includes some nights and weekends

Client Service

• Maintain strong, ongoing relationships with existing clients
• Contacting clients proactively for orders
• Provide timely updates and follow-ups to ensure fulfillment and satisfaction
• Occasionally attend client events for check-ins, staff greetings, and quality assurance
• Collaborate with sales and operations teams to understand and meet client expectations

Recruiting & Onboarding Support

• Assist in sourcing, screening, and onboarding new hires as needed to maintain a robust roster of qualified, professional, and experienced hospitality staff
• Focus recruiting efforts on talent that meets the service standards required to support our diverse base of clients
• Help facilitate orientations and training sessions
• Ensure proper documentation and compliance during the hiring process

Team Support & Collaboration

• Support the operations manager with daily coordination, staff development, and continuous improvement
• Help guide the staffing team during manager absences
• Maintain confidentiality and follow company policies in all staff and client interactions
• Participate in staff training initiatives and departmental best practices

What You Bring

• High school diploma or equivalent required; bachelor’s degree in business, HR, or related field preferred
• 3–5 years of relevant experience, ideally in staffing, scheduling, or hospitality
• Clear, effective communicator—written, verbal, and interpersonal
• Organized with sharp attention to detail and strong follow-through
• Proficient with Microsoft Office; Mac familiarity is a plus
• Comfortable managing multiple moving parts in a fast-paced, deadline-driven environment
• Team-oriented with a collaborative mindset
• Social media skills for basic engagement and internal event visibility are a plus

Working Conditions

• Frequent sitting, standing, phone use, and typing
• Occasional lifting (up to 10 lbs)
• Focus and flexibility required in a busy office with shifting priorities and daily changes

Benefits

• Health, dental, and vision insurance
• 401(k) with employer match
• Paid time off

• ADA Accommodation Statement
• The Party Staff provides reasonable accommodation per the Americans with Disabilities Act (ADA) and applicable state and local law. If you require an accommodation, please contact our HR department or Management.

• ADA Accommodation Statement
• The Party Staff provides reasonable accommodation per the Americans with Disabilities Act (ADA) and applicable state and local law. If you require an accommodation, please contact our HR department or Management

· Background Check Requirements: Fair Chance Ordinance (FCO)Qualified

applicants with arrest or conviction records will be considered for employment in accordance with the California Fair Chance Act. The Party Staff has justifiable reasons for conducting a criminal history review related to the specific job position, along with written justification. The Party Staff will provide a list of material job duties that have a direct, adverse, and negative relationship with a candidate's criminal history, which could potentially lead to the withdrawal of a conditional employment offer.

Material Job Duties with Direct, Adverse Links to Criminal History:

Client Interaction & On-Site Representation – Requires trustworthiness and professionalism; convictions involving violence, harassment, or theft may pose risks.

Team Leadership & Staff Coordination – Involves supervision and guidance; offenses related to workplace misconduct or violence could be disqualifying.

Hiring & Onboarding – Access to sensitive employee info; prior fraud or identity theft convictions may be problematic.

Handling Confidential Information – Requires discretion with client and company data; breaches of trust or confidentiality are concerns.

High-Pressure Communication & Scheduling – Demands reliability; substance-related offenses may raise red flags if recent.

Access to the Public at Events – Staff may work in high-profile, public-facing environments; prior convictions involving violence, inappropriate conduct, or theft may present safety and reputational risks.