UX Designer & Research Specialist Job at IT Associates, Rosemont, IL

RVpsYTFHYjVqdlp3NitrU25rWFE0YnR2YWc9PQ==
  • IT Associates
  • Rosemont, IL

Job Description

6-12+ Month Contract Position

Location - Rosemont, IL/ Remote (must be local and be able to be onsite 2-3 times a month)

Our client is looking to add a UX Designer & Research Specialist who can embed user empathy, data-driven insight, and design excellence into every step of our digital experience. You’ll partner with the existing UX designer in a collaborative, hands-on role to lift overall UX maturity, challenge assumptions, and improve usability across both external and internal systems.

Responsibilities:

• Collaborate closely with the existing UX designer as well as work independently to develop design systems, patterns, and standards.

• Translate insights and requirements into wireframes, flows, prototypes, and UI mockups using Figma (desktop + cloud).

• Plan, conduct, and analyze usability studies, user interviews, surveys, and other research to uncover pain points, behaviors, and opportunities.

• Synthesize qualitative and quantitative findings into actionable insights, personas, user journeys, and research reports.

• Conduct design reviews, provide critique, and iterate based on feedback and test results.

• Advocate for UX excellence by cultivating relationships with business owners, proactively communicating progress and insights, and effectively influencing stakeholders and product decisions to ensure user-centric outcomes.

• Serve as a UX champion—presenting research findings and design rationale to stakeholders at all levels to build understanding and inspire action.

• Work on both external member portals and internal web apps, helping to converge UX across legacy and new tools.

• Monitor usage, metrics, and feedback post-launch to iterate and validate design improvements.

• Demonstrate ownership and strategic foresight by independently planning, scoping, and executing user research and design projects aligned with business goals.

• Navigate ambiguity with flexibility and sound judgment, managing multiple priorities and adapting to an evolving environment.

Qualifications:

REQUIRED QUALIFICATIONS

• 3+ years of experience in UX/UI design and research (or equivalent).

• Demonstrated experience conducting qualitative user research (interviews, usability testing) and interpreting results.

• Strong ability to turn research insights into design deliverables (wireframes, prototypes, flows).

• Proficiency in Figma (desktop + cloud).

• Excellent communication and persuasion skills—able to present findings to non-UX audiences, influence decisions, and proactively provide updates.

• Ability to work independently and collaboratively in a lean team.

• Detail orientation, strong problem-solving skills, and empathy for end users.

• Familiarity with accessibility (WCAG) and inclusive design principles.

• Portfolio that demonstrates both research thinking and design output.

PREFERRED QUALIFICATIONS

• 3+ years of experience in healthcare benefits.

• 2+ years of experience using Azure DevOps

• 2+ years of experience on CRM implementations

• Experience working in a nonprofit, public sector, or small team environment.

• Experience building or contributing to design systems or component libraries.

• Formal education in Human-Computer Interaction, Psychology, Design, or related field.

The anticipated hourly rate range for this position is ($60-70/hr). Actual hourly rate will be based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law. A range of medical, dental, retirement and/or other benefits are available after a waiting period.

Job Tags

Hourly pay, Contract work, Local area, Remote work,

Similar Jobs

BJC HealthCare

Assistant Nurse Manager Operating Room Job at BJC HealthCare

BJC Healthcare seeks an experienced and dynamic Assistant Nurse Manager for our Operating Room at our St. Louis location. This role demands a committed leader focused on enhancing patient outcomes and staff development. The Assistant Nurse Manager will collaborate closely... 

ClearanceJobs

Foreign Domestic Travel Specialist Job at ClearanceJobs

 ...divh2Foreign Domestic Travel Specialist/h2pThe Foreign Domestic Travel Specialist is...  ...coordinating, and executing complex travel requirements in support of senior leadership. This...  ...and manage detailed domestic and international travel itineraries./liliCoordinate airlift... 

EMJ

Marketing Director Job at EMJ

 ...proposals, marketing collateral, corporate communications, digital content, and campaign materials across the organization. Direct the...  ...updates, and cross-company projects. Provide senior-level writing, editing, and communication guidance to executives and internal... 

Zeller Transportation

CDL-A Truck Driver - weekly minimum pay guarantee Job at Zeller Transportation

 ...CDL-A Truck Driver - weekly minimum pay guarantee at Zeller Transportation summary: Zeller Transportation is hiring CDL-A truck drivers for regional and local routes offering high earning potential up to $104,000 annually with weekly home time. The position includes... 

State of Indiana

Governor's Summer Intern - GIS - Geospatial Data Science Job at State of Indiana

 ...participate in co-curricular components to enrich their experiences. Interns spend at least 50 percent of their time on predetermined...  ...between and among federal, state, and local governments. Integrate GIS data developed and maintained by state agencies and political...