Frequently Asked Questions
Who comprises your editorial team?
Our editors are subject-matter experts with extensive experience and backgrounds in research and scientific writing and editing.
Who comprises your graphic design team?
Our graphic designers are skilled professionals with substantial experience in their respective fields, dedicated to delivering top-notch design solutions.
What advantages does a Graphical Abstract offer to my research?
Through a visually engaging and scientifically precise graphical abstract that clearly communicates your research and meets all the artwork requirements of your target journal, we support you to enhance the discoverability of your research. Additionally, this graphical abstract can be easily shared on your social media accounts to expand its reach and impact.
Will I have the opportunity to review the designs before they are finalized?
Yes, we allow you to review the image once before we finalize the designs. After you’ve provided your feedback, our team will make the necessary revisions and subsequently share the final images with you.
Who is responsible for creating my video?
An expert production team comprising scientific experts, scriptwriters, voiceover artists, illustrators, and animators will be responsible for creating your video.
Upon its completion, do you engage in promoting my video?
To maximize the impact of your video, we will upload your video in our YouTube channel and also share it across our various social media channels. Additionally, you’ll receive a video link from our hosting platform.
Do weekends and holidays factor into the turnaround time?
Turnaround times are indicated in business days and exclude weekends and holidays.
Is your website secure?
To safeguard your research and ensure the confidentiality of your personal information, we employ the latest website security measures and maintain a PCI/VeriSign-enabled payment system.
In addition to upholding a secure website, we mandate all our team members to sign a confidentiality agreement, ensuring the safeguarding of your research.
How can I obtain a price quote?
Please send us your requirements, and we will provide you with a quote accordingly.
How do I make a prepaid payment for the services?
Upon confirming your request, we will provide you with our PayPal account details for payment processing.