Job Description
Overview At Magnolia, the Chief People Officer (CPO) will serve as the senior executive leader responsible for architecting the company’s people strategy, leadership development, and organizational design. The CPO partners with the President, CFO, and VP of People and Culture to evolve Magnolia’s people practices to support growth, alignment, and sustainability. This role leads the design of executive coaching, leadership frameworks, succession planning, and cultural initiatives that reinforce Magnolia’s mission and values. The CPO will be a thought partner to the leadership team, ensuring scalable people systems, healthy culture, and long-term workforce planning. This position is based at Magnolia Headquarters in Waco, Texas, with regular facilitation of in-person executive sessions. It reports to the President and has supervisory responsibilities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Build an internal executive development program with milestones, 360 reviews, and stretch assignments and lead 1:1 executive coaching for C-level leaders
Act as a trusted thought partner to the President and senior leadership, influencing organizational direction and people strategy
Facilitate strategic leadership alignment sessions and design leadership offsites
Oversee development and implementation of succession planning and leadership development frameworks reinforcing shared culture values, ensuring leadership bench strength
Oversee development and implementation of a holistic management training program for all levels of leadership
Partner with the CFO to model and optimize long-term people costs and workforce modeling, balancing payroll with margin expectations
Partner with the VP of People and Culture and the President to lead organizational design efforts
Collaborate on frameworks for talent calibration, change communication, and team transitions
Champion initiatives that sustain a healthy, inclusive, and scalable culture during growth and change
Lead the design and execution of monthly in-person executive summits and “connect-the-dots” weeks that reinforce alignment and shared purpose
Develop future People leadership and provide vision for the People Team, ensuring alignment between strategic goals and daily execution
Serve as a visible leader reinforcing Magnolia’s commitment to people-first culture and long-term talent sustainability
Perform other duties as assigned
*Metrics evaluated on Performance Review
COMPETENCIES
Teamwork: Foster a team environment supporting diversity, equity, inclusion, and belonging. Build a team that exemplifies Magnolia cultural and operating values. Lead department to ensure members are engaged and actively contribute. Mentor and develop managers to build a strong team environment. Teach and lead your team in identifying areas of strength and development to maximize team effectiveness. Ensure necessary training and tools are available for the professional development of the team.
Critical Thinking: Build and adhere to annual financial plans, metrics, budgets, and resource allocations to meet annual fiscal expectations. Utilize critical thinking and analytical skills to maintain the bottom line.
Expertise: Maintain a thorough understanding of your area and communicate the importance of accurate and timely work. Foster managers' abilities to lead and connect their employees with the resources and training needed. Lead by example.
Communication: Create a team environment of open communication. Encourage team members to share ideas, thoughts, and concerns. Utilize strong written and verbal communication skills to communicate with other leaders and employees across the organization. Discuss business strategy and provide clear direction.
Guest Focus: In all strategic and operating plans ensure a personalized and guest-centric experience is a top priority. Set the standard for this through exemplary leadership.
Strategy and Goal Setting: Approach change with positivity and curiosity, leading through ambiguity. Create quarterly and annual goals and establish metrics and actions needed to achieve success. Evaluate objectives and assess potential risks and make well-informed decisions that lead to growth and align with organizational goals and values.
Hard skills: Proficiency in Microsoft Office suite and demonstrated experience in HR compliance, employment law, and payroll regulations and excellent interpersonal and communication skills.
ELIGIBILITY QUALIFICATIONS
Bachelor’s degree required; advanced degree in business, organizational psychology, or related field preferred.
10+ years of progressive leadership experience in HR, organizational development, or executive leadership, including C-level partnership.
Demonstrated experience in executive coaching, leadership development, and organizational design.
Strong financial and analytical acumen with experience in workforce and cost modeling.
Proven track record in culture-building and scaling people systems in complex organizations.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to sit; use hands and arms to reach, handle, feel; utilize fine motor dexterity of fingers; talk or hear and taste or smell. The employee is frequently required to stand and walk. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds, and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.
ACKNOWLEDGEMENTS
Magnolia is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
This job description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description at any time.
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Job Tags
Work at office, Local area,